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Archive for 2010

I love my clients, part 6

Thursday, March 4th, 2010

sweet-teddybearAll of our very sweetest clients are in Germany.

We recently helped one such customer proofread a very messy 300-page document. Apparently the document had been edited at some point but still contained a ton of errors that were discovered only after the document had been composed.

Here’s our client’s response. Mind you, this is from a very senior executive.

Many thanks for helping out on this task so quickly! That is highly appreciated! I went through the reports in more detail and really liked your work!

1 million thanks!

Now, that’s just sweet.

Dear client, 1 million thanks for the opportunity to help!

*****

p.s., Here is the same client’s feedback on a small follow-up project done a few days later:

Great! Thank you! Great job and very fast!

I’ll say it again: that is one suh-weet client!

Posted in I love my clients | no comments »

Small caps for acronyms? LOL!

Thursday, February 25th, 2010

acronym-soupI was tickled to be featured this week in Wendalyn Nichols’ Copyediting Tip of the Week. This email newsletter is sent out every Monday to subscribers of  Copyediting.

Last week, Wendalyn asked readers to weigh in on the topic of whether publishers should continue to set acronyms in small caps. Apparently, this used to be done regularly as a way of signaling to readers that a certain term was an acronym (e.g., RADAR, pronounced “ray-dahr”) as opposed to an initialism (e.g., DOD, pronounced “dee-oh-dee”).

She summarizes her question thusly:

Last week I put the question to you of whether the practice of setting acronyms in small caps to show they should be pronounced as names should be done away with. I gave two reasons for considering this step: (1) the argument that long acronyms look terrible set in full caps is undermined by the fact that some initialisms, which are set in full caps, are longer than some acronyms; and (2) readers are more likely to perceive the small caps as a mistake because they don’t know the reason for setting them that way in the first place.

In her follow-up column this week, she was kind enough to include my two cents on the topic:

  • Setting acronyms is small caps is indeed done so infrequently that, to most people, it probably looks more wrong than right. Enacting the rule thus risks distracting readers, rather than helping them by providing guidance on proper pronunciation.
  • Fussiness of this sort wastes time in the production cycle. It potentially distracts everyone down the line—writers, copyeditors, designers, proofreaders—from more important concerns, such as catching a spelling error or a missing period.
  • This type of change assumes the reader is stupid. In other words, “oh, my poor reader will not understand how to pronounce this term unless I set it in small caps for him/her.” It’s akin to using a sans serif font for the “U” in “U turn”—as though the reader will be totally confused by the little lines on the top of a “U” in a serif font.

Wendalyn, probably wisely, did not include my final comment on this topic: acronym versus intialism? Who the h**l cares?

I know that suggesting copyeditors stop making a certain change “because no one cares” is a potentially dangerous road to go down. What lay reader, in all honesty, really cares whether we switch out a “which” for a “that,” or an “is comprised of” for an “is composed of”?

But my overall philosophy of copyediting is to keep in mind that we shouldn’t make changes just because “we’ve always done it that way.” That instead, we need to be attuned to changes in usage and be willing to change our editorial approach if we determine that a certain rule has become hopelessly passe, clunky, or pointless.

If we don’t do this, we risk being perceived as cranky old obstructionists, slowing down the editorial process and being subservient to rules for the sake of rules — rather than rules for the sake of readability.

Posted in Editorial style, Freelance editing | no comments »

To hyphenate or not

Thursday, January 7th, 2010

Got this message yesterday on a editing email list I belong to.

Hyphenation is apparently changing along with many other elements of style and wondering what tracks everyone is following.  One trend seems to be dropping hyphenating all together as in “oped,” and “antihyphenation,” the latter of which bothers me.  Undoubtedly, “drop the hyphen” emerges from texting and tweeting and other shortened communication venues, but how far should that go?

Thoughts, opinions, anyone?

Here’s my response:

You are correct that the rules of hyphenation do change over time, and are changing. However, you’ve got to have a baseline standard to follow in order to ensure consistency in your editing. I recommend choosing a dictionary and a styleguide to follow as first and second references, such as Merriam-Webster’s 11th or Chicago 15th.

Then, if you want to develop a house style for a particular client that closes up some words that MW would leave open — such as “lifecycle” or “decisionmaker” — you can specify that in the house guide.

If you work for forward-leaning clients, or those involved in the IT industry, I would certainly take the lead in recommending that they close up some terms that MW leaves open — thus “website,” instead of MW’s stodgy “Web site,” or “email” instead of “e-mail.”

Posted in Editorial style | no comments »

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